Terms & Conditions
Terms & Conditions
When you place an order to purchase a product from stargifts.uk we will send you an e-mail
The Order Confirmation E-mail is acknowledgement that we have received your order.
An order is only accepted when we dispatch the order to you and send you an email confirmation.
Very rare but If a product is out of stock and we are unable to replenish stock a full refund will be given .
Items are dispatched from a warehouse and sent by Royal Mail or UPS
You must be over 18 years old to order from Stargifts.uk
Delivery is £1.00 - £2.70 Royal Mail second class. Orders £30 and over will activate Free Delivery.
We are not responsible for the carrier please contact us if an item does not arrive or carrier has mishandled it.
We can ship orders up to 250g to most countries for £3.99 but all orders are in pound sterling only.
Returns - You must fill in a returns form before any refunds can be given.
All products have a 14 day no quibble returns policy please contact us quickly with any problems.
Customers have a right to change their mind within 7 days products must be sent back unopened.
All returns must be posted back to us in unused condition so they can be resold customer pays for postage.
Are by PayPal we have no access to customer banking details - Secure Checkout with PayPal
Our store is https:// SSL/TLS secure this means all customer details are safely encrypted.
We do our best to get product sizes, colours, descriptions correct please inform us of any problems
Spam Accounts and emails
Will be deleted to protect our customers if you have been deleted unfairly please contact us.
If there are any problems with our layouts or photos please contact us and will will remove item.
Fraud and Charge backs
We reserve the right to refuse orders that we think may be fraudulent or you have a history of charge backs
All registered customers are able to enjoy our membership benefits there will never be any fees.
Sorry we are not taking on affiliates at the moment.
We reserve the right to change these terms & conditions
Thank you for reading