Terms & Conditions

Terms & Conditions

An order is considered accepted only when it is dispatched.

Very rare but If a product is out of stock a full refund will be given .

Items are dispatched from a warehouse and sent by Royal Mail or UPS

You must be over 18 years old to order from Stargifts.uk

Delivery

Delivery is £1.00 - £2.70  Royal Mail second class. Orders £30 and over will activate Free Delivery.

We are not responsible for the carrier please contact us if an item does not arrive or carrier has mishandled it.

Returns - You must fill in a returns form before any refunds can be given.

All products have a 14 day no quibble returns policy please contact us quickly with any problems.

Customers have a right to change their mind within 7 days products must be sent back unopened.

All returns must be posted back to us in unused condition so they can be resold customer pays for postage.

Payments 

Are by PayPal we have no access to customer banking details - Secure Checkout with PayPal 

Security

Our store is https:// SSL/TLS secure this means all customer details are safely encrypted.

Product Information

We do our best to get product sizes, colours, descriptions correct please inform us of any problems

Spam Accounts and emails

Will be deleted to protect our customers if you have been deleted unfairly please contact us.

Copyrights

If there are any problems with our layouts or photos please contact us and will will remove item.

Fraud and Charge backs

We reserve the right to refuse orders that we think may be fraudulent or you have a history of charge backs

Affiliates 

Sorry we are not taking on affiliates at the moment.

We reserve the right to change these terms & conditions 

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